The Wixom Public Library is governed by a Board of Trustees. The Board sets library policies and oversees the general operation of the Library. The Board establishes policies which govern the activities such as selection of library material, censorship, rights and responsibilities of library users, and use of library facilities. The list below is not all-inclusive.
Collection Development Policy
This policy sets broad guidelines for the selection of library materials in correspondence with the Library’s mission. It may also be used to inform the public and staff about the principles upon which selections are made.
- “Selection” refers to the decision to add, retain or withdraw materials in the Library’s collection.
- The words “book,” “library materials,” or other synonyms as they occur in the policy have the widest possible meaning. This policy covers all items in the Library’s collection regardless of format.
- “Access” refers to the availability of materials in a variety of formats for users of all ages and abilities.
Goals of Selection:
- To provide collections that meet the educational, cultural, informational, business, and recreational needs of the Wixom community.
- To offer the broadest, most well-balanced collection possible given the Library’s budget.
- To support the needs of all users, recognizing their diverse ages, backgrounds, and interests.
Responsibility for Selection:
The ultimate responsibility for materials selection rests with the Library Director, who operates within the framework of policies determined by the Library Board of Trustees. The Director is assisted by a staff of librarians with professional education and training in the principles and practices of materials selection.
The general public may recommend materials for consideration. These requests are considered carefully based on the standards and selection criteria established in this policy.
- The Library supports intellectual freedom and has adopted the Library Bill of Rights and the American Library Association Freedom to Read Statement as part of this policy (attached).
- All librarians have a professional responsibility to be inclusive, not exclusive, in developing collections. Efforts will be made to provide materials representing all viewpoints.
- Reviews in professionally recognized resources are a primary source for materials selection. Standard bibliographies, book lists by recognized authorities, and the advice of competent people in specific subject areas will also be used.
- The Library keeps its collection vital and useful by retaining or replacing essential materials, and by removing, on a systematic and continuous basis, those works that are worn, outdated, of little historical significance, or no longer in demand.
- The Library holds that the choice of reading materials is a purely individual matter. While each library user is free to reject for himself materials which he does not approve of, no one may restrict another’s freedom to read or use library materials.
All library materials are evaluated using the criteria listed here.
- Public need, both current and future
- Relation of work to existing collection
- Need for collection depth, breadth, and variety
- Serious literary, artistic, political, or scientific value
- Local or regional interest and significance
- Accuracy of information (The information is current, correct, and as far as possible, free from unfounded or irrational bias. Opposing viewpoints are represented in the total collection, if not always in individual works.)
- Historical value
- Authority and reputations of the material’s creators
- Favorable review by individuals with subject expertise
- Recognition as an award-winning or “classic” work
- Quality of production
- Appropriateness for the intended audience
- Inclusion in indexes, bibliographies, or other lists of notable materials
- Availability of material elsewhere in the Wixom community
- Ease of use
- Popular demand (The Library will make available materials for recreation even if not enduring in value, interest, or accuracy.)
- Appropriateness of format for library use
- Shelf space
Guidelines for Specific Areas:
- Textbooks: Providing textbooks and curriculum materials is generally held to be the responsibility of the schools. Textbooks will be purchased for the collection when they supply information in areas in which they may be the best, or the only source of information on the subject.
- Religion: The Wixom Public Library does not add proselytizing materials, but encourages popular, authoritative and/or scholarly presentations of ideas and movements in religion worldwide.
- Children’s Collection: The Children’s collection is designed for pre-school through fifth grade. Particular attention is paid to the inclusion of a wide variety of materials which appeal to different cognitive abilities, learning styles, and age-related interests, and those which foster creativity and cultural understanding. Special emphasis is placed on:
- Reading level and vocabulary
- Illustrative quality, especially at the beginning levels
- Quality of binding and packaging
- Award winning titles
- Teen Collection: The Teen collection is designed for students in grades six through twelve. The Teen fiction and popular magazine collection are designed to provide a transition from children’s to adult reading. Popular demand plays a large role in the selection of some Teen materials, most notably series fiction, magazines, and graphic novels. The Teen non-fiction collection is designed to provide teens with non-fiction materials addressing their popular and academic information needs and interests.
- Controversial Content: When a book provides a clearer vision of life, develops understanding of other people, or breaks down intolerance, these factors must be weighed against possible harm caused by a single word or passage. Because it is the responsibility of the Library to protect the rights of mature readers, all sides of controversial issues will be covered as far as budgetary constraints and market availability allow.To further illustrate the Library’s support of the principles embodied in the aforementioned Library Bill of Rights, the Library will not handle, process, shelve or otherwise mark any material to impose a value judgment. This includes labeling or marking a catalog record.Materials for varying levels of education and differing social and religious customs are provided and are included on the open shelves of the collection. Sequestering materials by hiding them from display interferes with a potential user’s access by presenting barriers and subjecting the library patron to unnecessary scrutiny.Parents have the primary responsibility to guide and direct the reading and materials selection of their own minor children. The Wixom Public Library does not stand in loco parentis.There are those who might demand that the library collection exclude difficult or controversial materials from which they wish to shield children. It is precisely at the point that a child or teen encounters difficult or disturbing information that parents must do their part. Through library materials, some subjects can be approached in a context that will aid the parent in preparing the child for adulthood.
Reconsideration of Materials:
Any patron in the Library’s service area who objects to the presence or absence of a work is encouraged to fill out a Request for Reconsideration Form. Challenges are taken seriously, and will be reviewed by the professional staff and the Library Board of Trustees. The patron will be informed of the Board’s decision regarding the challenge. Decisions of the Board are final.
Customer Service Policy
The Library’s mission requires excellent customer service. Successful customer service involves a knowledgeable, friendly staff team that connects library patrons to what they need, leaving them satisfied, happy, and eager to return.
While at work, each staff member is a representative of the library. The impression we make profoundly affects the library’s image and ongoing support. Because every patron interaction is important, being helpful is our highest priority. All other library policies should be interpreted in light of the principles outlined below.
Customer service principles
- Treat every patron with equal respect and every request with equal importance.
- Always be ready and willing to help, making patrons feel valued.
- Provide accurate, friendly and efficient service, and invite patrons to return.
- Do your best to meet patrons’ needs and exceed their expectations. Whenever possible, judgment calls should be made in the patron’s favor.
- If you are unable to comply with a request, offer an alternative.
- Be well-versed in library policies and be able to explain the rationale behind them.
- Always seek possible improvements to promote service excellence.
- Do not offer personal opinions or advice; refer patrons to authoritative sources instead. Use common sense and diplomacy in discussion of Board decisions and library policies.
- Do not discuss patron interactions in public areas.
- All interactions between a patron and the library are confidential and should be discussed only in a professional context (including but not limited to registration information, patron circulation records, and reference questions).
- Positive operating procedures
- Smile to greet approaching patrons.
- Welcome new borrowers and give them all the time and information they may need. Encourage them to come back often – if there is time for a brief tour and they are interested, give one.
- Wear your name tag at all times, so patrons know who can be approached for help.
- Look up and around periodically while at the desk.
- Be proactive. Approach patrons and offer to help.
- Try not to point. Walk patrons to the shelves or to the proper desk.
- Find ways to say “yes.” Offer options such as interlibrary loan or electronic products if print material is unavailable.
- Invite patrons to return for additional assistance.
- Ask follow-up questions to make sure their needs have been met.
- If you are helping others, acknowledge patrons that are waiting by making eye contact. Explain, if needed, that you are assisting someone else but will be with them as soon as possible.
- Keep your voice low in the library.
- Be friendly, but avoid long conversations with patrons; explain that you need to get back to work.
- Keep conversations with other staff to a minimum in public areas. Even if you are discussing library business, patrons may perceive you are either merely socializing or too busy to help them.
- Answer the telephone in a timely manner.
- Use a friendly tone and identify the library.
- Patrons who are present in the building take precedence over telephone inquiries.
- If you are unable to work on a caller’s request immediately, offer to call them back.
- Avoid personal calls while on duty.
- During all hours of operation, a staff member should be at the service desk.
- Be aware of the visual impact of the library.
- Eliminate clutter and present an organized, neat service area.
- Confine food and drink to staff areas.
- Listen courteously to patron suggestions and encourage them to fill out comment cards.
- If a patron has a complaint, listen attentively in a non-judgmental manner. Refer to the appropriate library policy, and when necessary refer the patron to the Director. If a patron has concerns about an item in the collection, ask them to fill out the appropriate form to begin the review process.
- Strive for patrons to experience a user-friendly, accessible environment that meets their information needs.
- Be punctual; your colleagues will appreciate it.
- Be mutually supportive of other staff. Keep in mind that the quality of your work always impacts that of another. Share resources and expertise.
- Value and respect the skills, abilities, and contributions of your co-workers.
- Be flexible.
- Help each other to be a success.
- If you don’t know the answer, find someone who does. Avoid saying “I don’t know;” use “I can find out!”
- A friendly, helpful attitude ensures a positive experience even when the message you must convey is not a pleasant one.
- Communicate a positive perspective to patrons and co-workers about library policies and procedures.
- Bring forward your good ideas to benefit the library team and patrons.
Our patrons are not an interruption of our work, they are our work.
Book Deposit Policy
June 2000; revised August 2005
GED books and other books that the Library Director may recommend to the board, that are needed for a well-rounded collection, but consistently do not get returned, will be added to the collection as deposit books. In order to be checked out, a deposit in the amount of the replacement cost of the book, plus a $5.00 processing fee, will be collected from the borrower in the form of cash (no checks) and will be held until the book is returned. Any overdue fines may be deducted from the amount collected. If the book has not been returned in 45 days, the money will be used to replace the book, so other patrons may borrow it.
Displays and Literature Policy
The Wixom Public Library encourages the dissemination of information through exhibits, brochures, pamphlets or posters. The material displayed should announce local civic, educational, cultural, or charitable events or be of general interest to the community. Though the Library may provide space for a display, handout, announcement or exhibit, this does not mean that the Library endorses the activity and/or information.
General Pamphlet/Brochure Guidelines
- The Library acts as a distribution point for handout materials from non-profit groups, community groups or governmental agencies, as well as handouts prepared by the Library to promote materials and services.
- The bulletin board is intended for posting Library-related or City of Wixom job openings, volunteer opportunities, community-wide events and cultural activities. The literature display shelving is intended to hold pamphlets and other types of brochures for services offered to the general public. The green wall racks are intended for Library-related literature only.
- Display of any literature must be approved by Library staff prior to display. If approval was not given for display of materials, they will be discarded.
- When space is limited, priority is given to announcements for programs and activities sponsored by Wixom groups and organizations.
- Handouts of a commercial nature will not be accepted.
- No outside organization or individual shall be permitted to display any materials which advocate the election or defeat of a candidate for public office, or which advocate an affirmative or negative vote on any proposition, whether political or otherwise.
- Materials will not be returned.
- Materials which are not date-sensitive will be displayed as long as space is available.
General Display Guidelines
There is a self-standing display case, approximately 4’ x 2’ x 2’, and a wall case approximately 4’ x 5’ 7’ x 18” available for use by non-profit organizations, community groups, governmental agencies, or individuals.
- Space is available on a first-come, first-served reservation basis for educational, artistic, informational and cultural displays and exhibits. Reservations for the Library display cases may be made at the Information Desk.
- The Library reserves the right to limit the display’s size, number of items, the schedule, and the frequency with which a group or organization may occupy a display case.
- All exhibits and displays are offered to the Library on a voluntary, non-fee basis.
- The Library assumes no liability in the event of damage, destruction or theft of a display, whether it be in a locked case or not.
- Displays of a commercial nature will not be accepted. In the case of handiwork, an artist’s contact information may be posted, but no prices may be exhibited.
- Displays may not promote any current or pending ballot measure or political candidates.
- A “credit line” (i.e., a sign stating the sponsorship of the display) will be included in all non-library displays.
- The individual or organization using the display case(s) is responsible for the set-up and removal of the display. In the event another display is scheduled and the items have not been removed, library staff will contact the individual or organization. If necessary, library staff may remove an “overdue” display.
- Final authority for all exhibits and displays rests with the Library Director or an appointed designee(s).
Petitioning, Solicitation or Distribution of Literature
- The Library does not allow petitioning, solicitation, distribution of literature or leaflets, canvassing or similar types of appeals by members of the public within the facility. Failure to comply will result in suspension of library privileges.
- Groups or individuals who wish to petition, solicit, canvass or distribute literature to the public outside of the facility may do so as long as they do not impede access to the facility or interfere with the use of the facility.
Fines and Fees Policy
October 1995; revised August 2002; revised July 2005; revised January 2012; revised May 2012.
Most library services are free of charge, but we do ask that materials be returned or renewed on time. When our materials are returned after the due date, fines begin to accrue on a daily basis for each item at the following rates:
Adult materials: 20 cents/day
Juvenile materials: 20 cents/day
All Videos/DVDs/Lucky Day Books: $1.00/day
The maximum amount of fines collected for any item at one time is $10 per item.
You are responsible for care of the materials you borrow. Items that are damaged will be assessed fees for repair or replacement. Lost items or items that need to be replaced will be charged a $5.00 processing fee in addition to the replacement costs.
Patrons with fines or fees in excess of $15.00 forfeit their borrowing and computer privileges until paid.
Please return your items promptly. An overdue notice will be sent after 21 days; abill for replacement after 45 days.
Replacement Library cards cost $1.00.
Items returned with barcodes missing are assessed $2.00
Freedom of Information Act Policy
WIXOM PUBLIC LIBRARY
WRITTEN PUBLIC SUMMARY OF THE
FREEDOM OF INFORMATION ACT PROCEDURES AND GUIDELINES
The Wixom Public Library (“Library”) adopts this written public summary pursuant to the requirements of Section 4(4) of the Michigan Freedom of Information Act, 1976 PA 442 (“FOIA”) so that the public will understand the Library’s Procedures and Guidelines for processing FOIA requests. This is a summary of the Procedures and Guidelines. A complete copy of the Policy and Procedure Act 563 is available at the Library located at 49015 Pontiac Trail, Wixom, MI 48393, or on the website at www.wixomlibrary.org.
A. How Can I Request a Public Record?
- A person (except those persons incarcerated in state, county or federal correctional facilities), may request public records.
- The requestor must send a written request for the public record to the Library. A request can be made through a letter, in person, or sent by electronic transmission. The requests should be directed to the FOIA Coordinator. The contact information is as follows: Wixom Public Library, Attn: FOIA Coordinator, 49015 Pontiac Trail, Wixom, MI 48393. Email contact information: email@example.com or fax to (248) 624-0862.
- The requestor will not be required to use a specific form or format, but requests must identify the public record sufficiently to allow the Library to find the requested record.
- The Library may, but is not required to, respond to a verbal request. However, if the Library believes the information is available on its website, the Library will inform the requestor of the website location where practicable and to the best of his or her knowledge.
B. When Can I Expect a Response?
- Unless otherwise agreed to in writing, the Library will respond or seek a deposit within 5 business days after it receives the request. However, the Library may extend that time period by 10 business days.
- Please keep in mind that a request sent by e-mail or other electronic means is not considered received until 1 business day after it is transmitted. If the request is sent to a spam or junk mail folder, it is not considered received until 1 day after it is discovered.
C. How Can I Understand the Response?
- If the Library grants a written request in full, the requestor will receive a notice indicating that it has been granted.
- However, if the request is denied or denied in part, the Library shall provide any or all the following information, depending upon the reason for the denial:
- An explanation of the basis that the public record, or portion of that public record, is exempt from disclosure, including a description of the information that is separated or deleted.
- A certificate that the public record does not exist under the name given by the requestor or by another name reasonably known to the Library.
- A full explanation of the requesting person’s right to (1) submit to the Library Board a written appeal; or (2) seek judicial review of the denial under Section 10 of the FOIA. (See below for more details).
- Notice of the right to receive attorneys’ fees and damages if a court determines that the Library has not complied and orders disclosure of all or a portion of a public record.
- If a request is granted in part or granted in full, the Library will require payment before providing documents.
D. What if I Request Documents Available on the Website?
- If documents are available on the website, to the degree practicable, the response will include a specific webpage address where the requested information is available.
- The Library will inform the requestor of the additional charge to receive copies of the public records that are available on its website.
E. What Fees Will the Library Charge?
- The FOIA Coordinator will provide a detailed itemization of costs.
- For labor costs, the fee shall not exceed the sum of the following components:
- Hourly Wage. The Library will not charge more than the hourly wage of its lowest-paid employee capable of searching for, locating, and examining the public records; separating and deleting exempt information from non-exempt information; and for duplication and publication regardless of whether that person is available or who actually performs the labor, except if the Library does not employ a person capable of separating and deleting exempt information from non-exempt information, it may treat necessary contracted labor costs for that purpose in the same manner as employee labor costs but may not exceed 6 times the State minimum hourly wage.
- Time Increments: The fee will be charged in fifteen (15) minute increments, with all partial time rounded down, except the labor fee for duplication and publication, which shall be charged in one (1) minute increments.
- Determination of Unreasonably High Labor Costs. The fee for searching for locating and examining public records and separating exempt information from non-exempt information (including redacting) will not be charged, unless failure to charge a fee would result in unreasonably high costs to the Library because of the nature of the request in the particular instance, and the Library specifically identifies the nature of these unreasonably high costs.
- Overtime. Overtime wages shall not be included unless agreed to by the requestor.
- Description of Charge. The detailed itemization will include both the hourly wage and the number of hours charged.
- Fringe Benefit Costs. The Library may also add up to 50% to the applicable labor charge amount (but may not exceed actual costs) to cover or partially cover the cost of fringe benefits if it clearly notes the percentage multiplier used to account for benefits, unless a requestor wants records that are available on the website. In which case, the fringe benefit multiplier can be greater than the 50% limitation.
- For public records provided to the requestor on nonpaper physical media (discs, flash drives, e-mails), the Library may charge the actual and most reasonably economical cost of the media.
- For paper copies, the Library may charge the actual total incremental cost of necessary duplication or publication not to exceed $.10 per page (single or double sided) for 8-1/2- by 11-inch paper or 8-1/2- by 14-inch paper. The Library will charge the actual cost of copies made on paper of a different size. The Library will use double-sided printing, if cost saving and available.
- The Library may charge the actual cost of mailing and the least expensive form of postal delivery confirmation.
F. Will a Deposit be Required?
- The Library may require a good-faith deposit of 1⁄2 of the estimated fee if the entire fee estimate or charge authorized under the FOIA exceeds $50.00, based on a good-faith calculation of the total estimated fee.
- The Library will also provide a best efforts, nonbinding estimate of the time frame it will take the Library to provide the public records to the requestor.
- If the Library has granted a prior request but has not been paid in full, the Library may require a deposit of up to 100% of the estimated fee if all of the following apply:
- The final fee for the prior written request was not more than 105% of the estimated fee.
- The public records made available contained the information being sought in the prior written request and are still in the Library’s possession.
- The public records were made available to the individual, subject to payment, within the time frame estimate described Section 4(7) of the FOIA.
- Ninety days have passed since the Library notified the individual in writing that the public records were available for pick up or mailing.
- The individual is unable to show proof of prior payment to the Library.
- The Library calculates a Detailed Itemization that is the basis for the current written request’s increased estimated fee deposit.
The Library shall no longer require an increased estimated fee deposit if any of the following apply:
- The individual is able to show proof of prior payment in full to the Library;
- The Library is subsequently paid in full for the applicable prior written request; or
- Three hundred sixty-five days have passed since the individual made the written request for which full payment was not remitted to the Library.
G. Am I Entitled to a Wavier or Reduction of Fees?
- A reduction of the fee by $20.00 is available to certain individuals who submit an affidavit stating they are indigent and receiving public assistance, or if not receiving public assistance, stating facts showing in ability to pay because of indigency. For this reduction to apply, the individual may not have received discounted fees twice during that calendar year and the person may not be requesting on behalf of parties who are paying to make the request.
- A reduction of the fee by $20.00 is also available to certain non-profit organizations formally carrying out activities under subtitle C of the developmental disabilities assistance and bill of rights act of 2000, and the protection and advocacy for individuals with mental illness act, provided that the request is made on behalf of the organization or its clients, is made for a reason consistent with the laws under Section 931 of the mental health code and is accompanied by documentation of its designation by the state.
- The FOIA Coordinator may reduce or waive the imposition of fees if the FOIA Coordinator determines that a waiver or reduction of the fee is in the public interest because searching for or furnishing copies of the public record can be considered as primarily benefiting the general public.
- If the Library does not respond to a written request in a timely manner as required by the FOIA, the Library shall reduce the charges for labor costs by 5% for each day the Library exceeds the time permitted, with a maximum 50% reduction, if the late response was willful and intentional or the written request included specific language as set forth more fully in the Procedures and Guidelines.
H. How Can I Appeal a Decision to Deny All or Part of My Request?
- If a requestor desires to appeal all or part of a decision to deny a request, the requestor must submit to the Wixom Public Library Board (“Library Board”) a written appeal that specifically states the word “appeal” and identifies the reason or reasons for reversal of the denial.
- The Library Board is not considered to have received a written appeal until the first regularly scheduled meeting after submission of the written appeal.
- The Library will respond within 10 business days by reversing the disclosure denial, upholding the denial, revising in part and upholding in part the denial or issuing a 10 business day extension.
I. How Can I Appeal a Determination of the Fee or Deposit Amount?
- The requestor may submit to the Library Board a written appeal for a fee reduction that specifically states the word “appeal” and identifies how the required fee exceeds the amount permitted under the Procedures and Guidelines or Section 4 of the FOIA.
- The Library Board is not considered to have received a written appeal until the first regularly scheduled meeting after submission of the written appeal.
- The Library will respond within 10 business days by waiving the fee, reducing the fee and explaining the basis for the remaining fee, upholding the fee or issuing a 10 business day extension.
J. Can I File a Lawsuit Regarding the Denial of a FOIA Request?
- If the Library Board fails to respond to a written appeal or if the Library Board upholds all or a portion of the disclosure denial that is the subject of the written appeal, the requester may seek judicial review of the nondisclosure by commencing a civil action within 180 days after the Library’s final determination to deny a request. A requestor may also commence a civil action in the circuit court to compel the Library’s disclosure of the public records within 180 days after the Library’s final determination to deny a request. The requestor is not required to appeal the denial to the Library Board before commencing the civil action.
- If a person prevails in an action regarding the denial of a request, the court shall award reasonable attorneys fees, costs and disbursements. If the person prevails in part, the court may award all or a portion of the attorneys’ fees, costs and disbursements. If the court determines the FOIA was arbitrarily or capriciously violated, the court shall order a civil fine of $1,000.00 to be paid to the state treasury. The court may also award actual, compensatory or punitive damages.
K Can I File a Lawsuit Regarding the Fee Charged For a FOIA Request?
- A requestor may commence a civil action in the circuit court for a fee reduction if the Library (1) failed to respond to a written appeal or (2) issued a determination of a written appeal. This action must be filed within 45 days after receiving notice of the determination of an appeal to the Library Board. The requester must file an appeal for a fee reduction before commencing a circuit court action.
- If a person prevails in an action by receiving a reduction of 50% or more of the total fee, the court may award all or a portion of the reasonable attorneys’ fees. If the court determines FOIA was arbitrarily or capriciously violated, the court shall order a civil fine of $500.00 to be paid to the state treasury. The court may also award actual, compensatory or punitive damages.
The Library Board of Trustees encourages and accepts gifts to be added to the assets of the Wixom Public Library as long as the gift is consistent with the policies set by the Board of Trustees. The Library retains unconditional ownership of all donations and makes the final decision on acceptance, use, or disposition. The appraisal of the gift for tax purposes is the responsibility of the donor. Initial discretion to accept or reject a gift other than library materials (books, cassettes, videos, magazines) is left up to the Director with the final retention decision being made at the next regular meeting of the Library Board.
When the Library receives a cash gift for the purchase of materials, whether as a memorial or for any other purpose, the general nature or subject area of the materials to be purchased will be based upon the wishes of the donor. Selection of specific titles, however, will be made by the library staff in accordance with the needs and selection policies of the Library. Gifts of books, cassettes, videos and other library materials will be added to the collection if they meet the same standards required of purchased materials. Gift materials not meeting such standards may be disposed of as the Library Director deems appropriate. Special collections and memorial collections will not be shelved as separate physical entities. Such collections will be accepted only with the understanding that they will be integrated into the general collection. The only form of memorial identification will be a gift plate.
Interlibrary Loan Policy
Interlibrary Loan (ILL) offers patrons the opportunity to borrow materials which are not owned by the Wixom Public Library. Many items owned by reciprocating TLN libraries may be requested through the library catalog. If no TLN library owns the desired material, Wixom borrowers may request available items through the statewide catalog, MeLCat.
Materials Requested through the Library Catalog
Wixom Public Library cardholders in good standing may place a maximum of 25 concurrent holds on items through the Library catalog. By default, holds expire after six months; this expiration date can be modified at the time the hold is placed. When items are available for pick-up, borrowers are notified and the material is held for a maximum of seven days.
The loan periods, renewal policies, and fine structure of the owning library are automatically utilized by the TLN circulation system. Borrowers are responsible for all fines incurred regardless of differences between policies. In the case of damaged or lost materials, patrons must make arrangements for payment or replacement with the owning library.
Participating libraries may place ILL restrictions on certain items. If an item is not available for ILL from a reciprocating TLN library, patrons may be able to visit the owning library to borrow it or use it in-house. Check with the owning library to find out if this is the case.
Materials Requested through MeLCat
Items which are not owned by a reciprocating TLN library and that are available on the shelf at a participating MeLCat library at the time of request can be borrowed through MeLCat.
Only Wixom Public Library cardholders in good standing may request items through MeLCat for pick-up at the Wixom Public Library. Eligible borrowers are allowed up to 50 active requests at one time. MeLCat requests are considered active from the time they are made until the requested items have been returned to the supplying libraries or until they are cancelled. When items are available for pick-up, borrowers are notified and the material is held for a maximum of seven days.
TLN uses a default fine structure for MeLCat items: 25 cents per day, with a $10 maximum fine. Print items circulate for 21 days and may be renewed once. Audio/visual items circulate for 7 days and cannot be renewed.
In the case of damaged or lost materials, patrons are billed the replacement cost requested by the owning library plus a $5.00 processing fee per item. If a patron finds a lost item after payment has been made, the patron will receive reimbursement only if the owning library will refund the Wixom Public Library and accept the item for reinstatement.
Library Card Policy
Approved 11/25/02; revised 4/28/03; revised 7/28/03; revised 4/26/04; revised 7/23/07; revised 10/25/10
Regular Wixom Library card: Any resident of the City of Wixom is eligible to receive a Wixom Public Library card. Proof of identity and residency must be shown at the time of application. Wixom Library cards expire three years after the date of issue.
Regular Wixom Library card – Minor: A minor (under 18) who can sign (or print) their name may obtain a library card with a parental (or legal guardian) signature accepting financial responsibility for materials checked out on that card. Parents must show their proof of identity/residency to get their child a card.
Privacy Issue: As per Michigan law, a parent/legal guardian may be given information about items checked out on their child’s card if they present their own ID. Proof of identity will be checked with the parent license number and information in the card record.
Business cards: A non-resident who works within the City of Wixom may be eligible for a non-resident business card valid for one year from date of issue. Proof of employment and proof of identity/residency must be shown at the time of the application.
Non-Resident cards: Non-residents who live within the boundaries of a reciprocal Library Network library may use their card at the Wixom Public Library. If they don’t have a card yet, they must obtain one at the proper library, and that card may be used here.
MichiCard: The MichiCard program allows a participating library’s users to borrow books when visiting other libraries throughout the state. The Wixom Public Library accepts cards from other libraries bearing the MichiCard sticker. Patrons presenting such a card must also show a valid picture ID. MichiCard borrowers are limited to print items only. Items should be returned to the library from which they were borrowed.
Proof of identity and residency includes: a MI driver’s license or a MI identification card. In lieu of those, a picture ID in addition to proof of residency (school report card, lease, official mail) may be used. A Post Office box is not considered proof of location in Wixom for residents or businesses.
Revocation of Borrowing Privileges: To encourage the prompt payment of all fines, library lending privileges will be denied to any person owing fines exceeding fifteen dollars ($15.00.) Materials must be returned or restitution made before any more materials may be checked out.
To borrow materials: Your library card or photo ID must be presented at the Check-Out Desk. Scanned images of library cards on smart phones will not be accepted. Each patron is financially responsible for the materials checked out to their library card. The Library encourages everyone to get and use their own card.
Lost Book Policy
It is the responsibility of the person borrowing any item from the Wixom Public Library to return that item in a timely manner and in good condition. Individuals not responding will be prosecuted to the fullest extent of the law. (Wixom City Ordinance: 9.16.060 Conversion of Library Property.)
When a patron reports the borrowed item as lost or fails to return it, the patron will be responsible to pay the replacement cost of that item plus a $5.00 processing fee.
If the item is found and returned in good condition, refunds may be given up to 60 days from date of payment. The receipt for payment must be presented at the time of refund. No refunds will be given without the receipt. The processing fee is not refundable.
If library materials are damaged enough to be judged by the library to be unusable for the collection, the patron must pay for the entire cost of the item, plus the processing fee. An item may be considered unusable by the library if an essential part of it is missing.
Once the patron pays the replacement cost of an item, the patron then owns that item.
If it is determined that a patron is responsible for minor damages to an item (pencil, crayon, ink marks; torn pages; minor scratches on videos or DVDs/CDs) a minimum charge will be assessed of $1.00. Missing barcodes will be assessed a $2.00 fee. Book bindery charges or DVD/CD resurfacing will be assessed at the cost of that service.
WIXOM PUBLIC LIBRARY
Mobile Makerspace Policy
The purpose of the Mobile Makerspace is to provide library patrons access to various new technologies and traditional arts and crafts that support their educational and personal goals and endeavors and the mission of the Library.
A. Conditions of Use
1. Prior to using the Mobile Makerspace or participating in a Library hosted “workshop” for the Mobile Makerspace, patrons must sign a Release of Liability Agreement. The patron will be considered the “User” for the purpose of the Release of Liability Agreement. If the patron is under the age of 18, a parent or legal guardian must sign the Release of Liability Agreement. Patrons must also participate in a mandatory training session with a librarian or participate in a Library hosted “workshop” for using the equipment from the Mobile Makerspace and review this Policy before using the Mobile Makerspace.
2. Library patrons under age 18 must be accompanied by a parent or caregiver over the age of 21 while using the Mobile Makerspace unless they are attending a sponsored library workshop involving the use of the Mobile Makerspace.
3. To use the Mobile Makerspace, a patron must register at the Information Desk and must leave a valid Library card or school or government issued identification.
B. Reservation of Equipment
1. Patrons may reserve equipment up to one week in advance.
2. Use is limited for two hours per day per patron, unless prior approval for additional time is made by the Library Director.
3. Reservations can be made in person, by phone, online or by email.
4. The Mobile Makerspace is open during normal business hours, but closes 30 minutes prior to the Library closing.
C. General Rules of Usage:
- All Patrons using the Makerspace must comply with all Library policies, including the Patron Behavior Policy and the Public Internet Access Policy
- Use of the Mobile Makerspace intended for discovery, learning, entertainment and prototyping purposes. Production of goods to be sold for profit is contrary to the Library’s mission and is prohibited.
- The Patron will follow all equipment safety procedures as documented in the training session, workshop and/or detailed in the owner’s manuals. Owner’s manuals will be available for review by the Patron.
- The Patron agrees that the Library is not responsible for any manufacturing defects in the quality of workmanship or materials inherent in any of the tools or equipment.
- The Patron agrees that if any tool or piece of equipment becomes unsafe or in a state of disrepair, he/she will immediately discontinue use of the tool and notify Library staff.
- The patron must report any accident/incident that occurs to a Library staff member, at the time of the accident/incident.
- Items used in the Makerspace are to be returned in the same condition as they were issued, barring normal wear and tear. The Patron agrees to pay for the loss or damage to any items and further agrees to accept the Library staff’s assessment of fair restitution for damage, dirtiness, delinquency and/or loss of items in part or total.
- The Patron agrees to take precautions to avoid causing unnecessary mess. The Patron agrees to clean up his/her workspace following use.
- The Patron agrees to inform a library staff member in the event that they are unable to return a work surface, tool or equipment to its original state.
- The Patron acknowledges that the Library is only able to provide consumable materials on a limited basis. The Patron agrees to avoid wasting consumable supplies and materials.
- Patrons will follow all applicable intellectual property laws, including all copyright laws.
- The Library does not accept responsibility if a project is destroyed, does not print correctly or does not work.
- The Library will not offer refunds for supplies used.
- The Library does not accept responsibility if a patron’s personal equipment (VHS, DVD) is damaged or destroyed while using the tools.
- Library staff reserves the right to halt, delete, or disallow the creation of items that violate Wixom Public Library policy.
- Only library computers may be connected to library machines, i.e., the 3D printer, silhouette machine, etc.
- Projects must be approved prior to the use of the 3D printer. The 3D printer will be run by library staff.
- Food and drinks are prohibited when using the Makerspace.
- Patrons must save their work on an external memory source — external hard drive, CD, DVD, or flash drive (A limited number of CDs, DVDs, and flash drives are available at the Information Desk).
- All equipment available in the Makerspace must stay within the Library.
- It is the responsibility of the patron to delete and/or remove any files (digital or print) from the Library equipment in the Makerspace. The Library is not responsible for equipment or files (digital or print) left behind by customers.
- Library staff will provide very limited assistance in using the equipment and software or transporting of supplies, equipment, or furniture to and from the Makerspace.
- While the Library makes every effort to oversee the use of the equipment, usage of the equipment is not under the direction or control of the Library. The Library is not responsible for any object created with the use of the equipment, including any harm or injury incurred as a result of any usage of the equipment.
- The Library Director or his or her designee may refuse a patron’s request to use the equipment at any item if, in his or her judgement, the patron has not abided by this policy. The patron may appeal this may decision within 10 business days to the Library Board.
The Library will strive to keep some basic, learning-level materials on hand, intended for learning and exploration. The supplies are not meant to comprise your project needs. A variety of supplies will also be available in the Makerspace for an additional charge.
- 3D printer (M3D): (2 cents per inch)
- Burnable DVD: (50 cents per DVD)
- Button Maker: (25 cents per button)
- Laminating Sheets: (25 cents per sheet)
- Silhouette Machine Paper: (10 cents per sheet)
Release of Liability Agreement
THIS AGREEMENT made this ___ day of ___________20__, by and between Wixom Public Library and _____________________________________(User).
In consideration for User’s participation in the use of the Library’s Mobile Maker Space of Wixom Public Library, User agrees as follows:
1. Conditions of Use. The User agrees that the (a) User has reviewed the Library’s Mobile Makerspace Policy and agrees to its terms, which are incorporated by reference into this Agreement, and the (b) User has been trained by Library Staff or participated in a Library workshop regarding the use of the Mobile Makerspace. The User agrees to comply with all Library policies, including the payment of any fees associated with the use of the Mobile Makerspace. If the User is under the age of 18, a parent or legal guardian agrees to this Release of Liability on behalf of the minor child and the term “User” applies to both the minor child and any parent or legal guardian.
2. Assumption of Risk. User acknowledges the inherent risks in the use of tools, equipment, devices, and hazardous materials of any kind commonly used in electronics construction, fabrication, software design and other technology related activities and that User’s participation in such activities and/or use of the Library’s Mobile Makerspace may result in injury, illness, death or damage to User or User’s personal property.
Further, such risks and dangers may be caused by User or other Users. Finally, such injury, illness death or damage to User or User’s personal property, may arise from foreseeable or unforeseeable causes. User, and for such heirs, family, estate and assigns, hereby fully assumes all such risks (known, unknown and/or unforeseen) and any others which arise in connection with the use of the Wixom Public Library’s Mobile Makerspace.
3. Release of Liability. User, including the User’s heirs, family, estate, executors and assigns, releases the Wixom Public Library, its staff, board members, exhibitors, guests, fellow Mobile Makerspace users/patrons, employees, agents, guests and assigns from any liability, claims, losses, demands, causes of action whatsoever arising or that could arise out of any damage, loss or injury to User or User’s property while using the Mobile Makerspace of Wixom Public Library and/or using any equipment owned by Wixom Public Library or another User or guest of Wixom Public Library regardless of whether such loss or injury is as a result of negligence of Wixom Public Library or its users, guests, agents and assigns, or is a result of some other cause. This release includes all damages, costs, medical costs, expenses, attorneys’ fees and any other losses.
4. Covenant Not to Sue. User agrees that User will not, under any circumstances, initiate any legal action or administrative proceeding against Wixom Public Library, its staff, board members, exhibitors, fellow Wixom Public Library users/patrons, employees, agents guests, and assigns nor will User assist in the prosecution of any such legal action filed by another, arising out of an injury to the person or property of User while participating in the use of the Mobile Makerspace in the Wixom Public Library. This covenant extends to include the family, estate, heirs, executors, administrators or assigns of User.
5. Third Party Indemnification. User indemnifies, saves and holds harmless Wixom Public Library, its Users, agents and assigns from any and all losses, claims, demands, causes of actions or proceedings of every kind and character which may be initiated by any other persons or organizations and which arise directly or indirectly from the actions of User while engaged in the use of the Mobile Makerspace by using the Wixom Public Library’s tools, equipment, materials, space, or educational opportunities. User hereby acknowledges that User has carefully read all of the above provisions, fully understands same, and voluntarily signs this document as a condition of use of the Wixom Public Library Mobile Makerspace
6. Damage of tools and equipment. If User damages the Mobile Makerspace, they will be liable for the damage, which may include replacement costs. The User agrees to be liable for any me
User agrees to use the facilities, tools, and materials in a safe way, and to alert the Wixom Public Library staff, and/or program leaders when facilities, tools, and materials are being used in a way that could cause harm to themselves or others.
Age, if under 18 ___ or Over 18 (check here) ___
Wixom Public Library authorized personnel signature
User Name (printed) ______________________________________________
Parent/Legal Guardian Name (printed)______________________________________________
User or Legal Parent/Guardian signature ______________________________________________
Meeting Room Policy
November 2005; revised September 2009; revised June 2010; revised May 2012
The primary purpose of the Wixom Public Library’s Meeting Room is to provide a space for Library programs and Library-related activities. The needs of the Library, the Friends of the Wixom Public Library, and the City of Wixom will take precedence over requests from outside groups.
Community groups and sponsors of educational and cultural events are welcome to use the Meeting Room subject to availability and adherence to the following rules and guidelines. All uses of the Meeting Room are subject to approval by the Library Director.
General Guidelines for Use
- All meetings must be free and open to the public. No admission fees may be charged or donations collected.
- No fund raising or solicitations of any kind are permitted unless sponsored by the Friends of the Wixom Public Library.
- The Library does not advocate or endorse the viewpoints of any group or individual; Meeting Room use shall not be publicized in such a way to imply Library sponsorship.
- Attendance is limited by the maximum room capacity of 30 people.
- No smoking or other open flame is permitted on Library premises.
- Refreshments are only allowed in the Meeting Room at Library functions.
- The Meeting Room is only available during the Library’s public service hours. It must be vacated 15 minutes before closing time.
- The Meeting Room may be reserved up to 90 days in advance, however, Library programming may displace use by an outside group. (Meeting Room Reservation Form)
- Except for Library and Library-related programs, no group shall use the Meeting Room more than once per month unless approved by the Library Director.
- NON-PROFIT/RESIDENTIAL GROUPS are charged $20 for each scheduled use of the Meeting Room up to four hours. Each additional hour after four hours is $5 per hour.
- FOR-PROFIT/CORPORATE GROUPS are charged $50 for each scheduled use of the Meeting Room up to four hours. Each additional hour after four hours is $10 per hour.
- Fees must be paid at the time the application is submitted.
- No refunds will be given for cancellations within one week of the scheduled usage date.
- Meeting Room usage is scheduled at the Information Desk.
- An outside group’s first request for usage of the Meeting Room must be made at least one week in advance. Subsequent requests may be made up to the date of the meeting provided all previous usage was trouble-free and the room is available.
- An application for usage must be completed and signed by a representative of the organization who is at least 18 years old. Reservations may be made by telephone, however, a signed application form as well as appropriate fees must be received by the Information Desk at least one week prior to the requested date.
- Applications may be rejected or withdrawn for violation of Library policies or rules of use.
- The Library reserves the right to cancel Meeting Room reservations without notice in the event of emergency, snow closings, or unsafe building conditions.
Responsibilities of Scheduled Groups
- Groups are responsible for arranging chairs, tables, and other equipment to meet their own needs.
- The exit door may not be blocked by furniture.
- The Meeting Room must be left in a clean and orderly condition. Should there be damage to Library property following a meeting, the individual who signed the application for use will be billed for required cleaning or repairs.
- The Library reserves the right to deny use of the Meeting Room to organizations or individuals who have abused their privileges in the past.
- All outside material brought into the Library must be removed at the conclusion of the meeting. The Library cannot supply storage space.
- Attendees at group meetings must comply with the Library’s Patron Behavior Policy.
Use of Projection Equipment
- Wireless Internet access, basic cable TV access, a ceiling-mounted projector and screen are offered as a courtesy and do not affect the cost of the room reservation.
- Computers, video playback equipment, and associated cables are the responsibility of the user and are not provided by the Library.
- Library staff cannot always assist with equipment. Because technology evolves rapidly, users are strongly advised to make an appointment to test how outside equipment and software interacts with the projector in advance of use.
- Groups must exchange a valid driver’s license at the Check-Out Desk if they wish to borrow the projector’s remote control. The remote is to be returned immediately following Meeting Room use.
- Outside groups may not use the Meeting Room’s telephone jack.
- The Library is not responsible for copyright infringement or licensing violations by projection equipment users.
- The Library does not guarantee the availability of wireless Internet service or basic cable TV access.
- When no Library or other functions are scheduled in the Meeting Room, members of the public may use the space for informal group meetings or quiet study for no charge.
- Drop-in usage is subject to all other rules and guidelines stated in this policy as well as the Library’s Patron Behavior Policy.
- The room is available on a first-come, first-served basis.
- As a courtesy to others, time is limited to a maximum of two hours per drop-in group.
- Users must sign in on the daily log posted on the door to the room.
- The door must remain open at all times during drop-in use.
Endorsement and Liability
Meeting in the Library does not in any way constitute an endorsement of a group’s policies or beliefs by the Library Board of Trustees or Library staff. The Library Board of Trustees, City of Wixom or their employees are not responsible for any equipment, supplies, materials or other items brought into the Library by any group or individual.
Patron Behavior Policy
WIXOM PUBLIC LIBRARY
The Wixom Public Library is open for specific and designated uses, including reading, studying, writing, participating in scheduled Library programs, and using Library materials. In order to provide resources and services to all people who visit the Wixom Public Library facilities in an atmosphere of courtesy, respect, and excellent service, the Library Board of Trustees has adopted this Patron Behavior Policy. The purpose of the policy is to assist the Wixom Public Library in fulfilling its mission as a community resource enriching life, stimulating intellectual curiosity, fostering literacy, and encouraging an informed citizenry.
The following rules of conduct shall apply to the building (interior and exterior) and grounds controlled and operated by the Wixom Public Library and to all persons entering in or on thepremises.
- Rules for a Safe Environment
- Violations of Law. Committing or attempting to commit an activity in violation of federal, state, or local law, ordinance or regulation is prohibited.
- Weapons. Carrying weapons, except by bona fide officers of government jurisdictions or individuals with a lawful permit, is prohibited.
- Alcohol; Drugs.Possessing, selling, distributing, or consuming any alcoholic beverage, illegal drug, or drug paraphernalia is prohibited.
- Under the Influence. Persons noticeably under the influence of any controlled substance or intoxicating liquor are not allowed on Library property.
- Use of Library Building and Grounds.
- Use of skateboard, rollerblades, rollerskates, heelies, or scooters is not
- Library patrons must park bicycles or other vehicles only in authorized
iii. All doors and entrances must remain obstacle-free.
- Animals or personal transport vehicles are not permitted in the Library allowed in
the Library or on Library premises other than those required by persons with
disabilities or those used in law enforcement or for Library programming.
- Smoking inside Library facilities or immediately in front of any entrance to the
Library building is prohibited . Smokers must use exterior ashtrays and refrain from
littering with cigarette butts.
- Shirts and shoes are required for health reasons and must be worn at all times
inside the Library.
vii. The use of incendiary devices, such as candles, matches, and lighters is prohibited
inside the Library.
- Rules for Personal Behavior
- Personal Property. Personal property brought into the Library is subject to the following:
- Library personnel may limit the number of parcels carried into the Library.
- The Library is not responsible for personal belongings left unattended.
iii. The Library does not guarantee storage for personal property.
- Personal possessions must not take up seating or space if needed by others.
- Food and Beverages. Consuming food or beverage is prohibited in the Library building except for refreshments related to Library programs.
- Unauthorized Use. Patrons must leave the Library promptly at closing time. Further, any patrons whose privileges to use the Library have been denied may not enter the Library. Any patron whose privileges have been limited may not use the Library in any manner that conflicts with those limits placed on the patron by the Director, his or her designee, or the Library Board.
- Engaging in Proper Library Activities. Patrons shall be engaged in activities associated with the use of the Library while in the building. Patrons not engaged in reading, studying or using Library materials or facilities shall be required to leave the building.
- Considerate Use. The following behavior is prohibited in the Library building:
iii. Putting feet or legs on furniture.
- Using obscene or threatening language or gestures.
- Crowding more than two people at a single computer station.
- Panhandling or Soliciting. Panhandling or soliciting Library staff or patrons for money, products, or services inside the Library or on Library property is prohibited.
- Interference with Staff. Patrons may not interfere with the staff’s performance of duties in the Library or on Library property. This includes engaging in conversation or behavior that monopolizes or forces the attention of staff for an inappropriate period of time, inappropriate personal comments, sexual advances, or physical and/or verbal harassment.
- h. Campaigning and Similar Activities. Campaigning, petitioning, interviewing, survey-taking, pamphleteering, canvassing are prohibited in the Library building.
- Sales. Selling merchandise on Library property without prior permission from the Director is prohibited.
- Distributions; Postings. Distributing or posting printed materials/literature on Library property not in accordance with Library policy is prohibited.
- Restrooms. Misuse of restrooms, including laundering, shaving, hair cutting or trimming, bathing and sexual activity is prohibited.
- Harassment. Staring, photographing, stalking, harassing, or threatening Library users or staff while in the Library or on Library property so that it interferes with the Library patrons’ use of the Library or the ability of the staff person to do his or her job is prohibited.
- Loud Noise. Producing or allowing any loud, unreasonable, or disturbing noise that interferes with other patrons use of the Library which can be reasonably expected to disturb other persons, including those from electronic, entertainment, and communication devices, such as cell phones, headphones, and radio is prohibited. Cell phones and pagers should be silenced in the Library.
- Body Odor. Offensive body odor due to poor personal hygiene, overpowering perfume, or cologne that causes a nuisance is prohibited.
- Rules for the Use and Preservation of Library Materials and Property
- Care of Library Property. Patrons must not deface vandalize, or improperly remove Library materials, equipment, furniture, or buildings.
- MCL 750.364. Larceny from Libraries
“Any person who shall procure, or take in any way from any public library or the library of any literary, scientific, historical or library society or association, whether incorporated or unincorporated, any book, pamphlet, map, chart, painting, picture, photograph, periodical, newspaper, magazine, manuscript or exhibit or any part thereof, with intent to convert the same to his own use, or with intent to defraud the owner thereof, or who having procured or taken any such book, pamphlet, chart, painting, picture, photograph, periodical, newspaper, magazine, manuscript or exhibit of any part thereof, shall thereafter convert the same to his own use or fraudulently deprive the owner thereof, shall be guilty of a misdemeanor.”
- MCL 750.391. Maliciously injuring or Mutilating Library Books
“Any person who shall willfully, maliciously or wantonly tear, deface or mutilate or write upon, or by other means injure or mar any book, pamphlet, map, chart, painting, picture, photograph, periodical, newspaper, magazine, manuscript or exhibit or any part thereof belonging to or loaned to any public library, or to the library of any literary, scientific, historical or library society or association, whether incorporated or unincorporated, shall be guilty of a misdemeanor.”
- Internet Use. Patrons must abide by established time limitations and all other provisions of the Wixom Public Library Internet Use Policy.
- Equipment. Library phones and staff computers are for staff use only.
- Authorized Lending. Library materials may only be removed from premises with authorization through established lending procedures.
- Restrooms. Library materials may not be taken into restrooms.
- Rules for the Safety of Youth
- Supervision of Children. Parents or caregivers must be present and responsible for the supervision of children age 6 and under pursuant to the Library’s Unattended Children/Disruptive Behavior Policy.
- Restriction of Youth Areas. Staff may restrict Adult use of Youth areas, including Youth restrooms and Youth computers.
- Disciplinary Process for Library Facilities
The Library Director or the Director’s designee may restrict access to Library facilities with immediate dismissal of the patron from the premises, by suspending the patron’s access to Library facilities for a set period of time, or by denying access to specific services and/or programs pursuant to this Policy. If necessary, the local police may be called to intervene.
- Incident Reports. Library staff shall record in writing in the form of an Incident Report any violation of this Policy that resulted in a verbal warning or a suspension of Library privileges. By the end of the day on which the incident occurred, and Incident Report shall be written and forwarded to the Library Director for logging and review. The report should include physical descriptions in addition to the name of the patron.
- Violation of the Policy – Suspension of Privileges. Unless otherwise provided in this Policy (see Section c. below), the Library shall handle violations as follows:
- Initial Violation: Library patrons observed violating this policy will be asked to cease the violation with a verbal request. If the patron does not comply with the request, he or she will be asked to leave the building for the day. If they refuse, police may be called.
- Subsequent Violations: The Director or the Director’s authorized designee may further limit or revoke the patron’s Library privileges if infractions continue. Such limitation or revocation shall be in writing specifying the nature of the violation. Subsequent violations of the same rule shall result in additional suspensions of increasing length.
- Violations that Affect Safety and Security. Violations involving verbal abuse, violence, threatening behaviors, sexual harassment, vandalism, drug sale or use or attempted drug sale or use, intoxication, theft or attempted theft, physical harassment, sexual misconduct or any behavior that threatens the safety and security of staff and/or patrons shall be handled as follows:
- Initial Violation: The police will be called immediately. If the conduct constitutes a violation of local, state, or federal law, arrest or criminal prosecution may ensue. Violations of this nature will result in an immediate minimum two-week suspension of Library privileges. The Incident Report shall specify the nature of the violation.
- Subsequent Violations: The police will be called immediately. If the conduct constitutes a violation of local, state, or federal law, arrest or criminal prosecution may ensue. The Director or the Director’s authorized designee may further limit or revoke the patron’s Library privileges in escalating responses, which will be documented in writing. Subsequent violations of the same rule will result in additional suspensions of increasing length.
- Reinstatement. The patron whose privileges have been limited or revoked shall attend a meeting with the Director or the Director’s designee to review the Library’s Patron Behavior Policy before their privileges may be reinstated.
- Right of Appeal
Patrons may appeal a decision in writing to the Library Director stating why Library privileges should be restored.
The Library Director or a designee will respond to the appeal in writing within 10 working days of the date the appeal was received.
Any person may appeal the Library Director’s decision by sending an appeal in writing to the President of the Library Board within 10 business days.
The decision of the Library Board is final.
Public Fax Service Policy
As part of its mission to offer high-quality services to the Wixom community, the Library will send and receive faxes for the public. This is a fee-based service.
- All faxing will be done by Library staff.
- Patrons will receive a printed report verifying successful transmission at no charge.
- It is the patron’s responsibility to ensure the fax number they provide is correct.
- The fax machine cannot accommodate documents larger than 8-1/2 x 11”.
- Payment is made at the time of service.Cash or check payments are accepted.
- Incoming faxes must clearly indicate the name and phone number of the intended recipient.
- Incoming faxes will be held at the Check-Out Desk for 3 business days, after which unclaimed documents are shredded.
Faxes sent within the 248 area code: $1.00 per page.
Faxes sent outside the 248 area code: $1.50 per page.
Faxes sent outside the continental United States: $5.00 fee plus $1.50 per page.
Incoming faxes: $1.00 per page
The Library assumes no responsibility for the content of any fax. The Library assumes no responsibility for missing pages, bad transmissions, or incomplete patron identification.
Public Internet Access Policy
WIXOM PUBLIC LIBRARY
PUBLIC INTERNET ACCESS POLICY
Approved 2/2000; revised 3/2001; revised 1/2004; revised 3/2006; revised 7/2009; revised 11/2015.
Use of Library Computing Resources
The Wixom Public Library provides access to the Internet through computers in the Library and through wireless Internet accessible to patrons who bring their own devices. All patrons will have enhanced access to ideas and information through the Library’s connection to the Internet. This access supports the Library’s mission.
The Library makes no warranty or guarantee, express or implied, with respect to the quality, accuracy, authority or content of any information or material accessible via the Internet. Each user must independently evaluate for him/herself the nature and validity of such information or material.
Furthermore, the Library does not monitor and has no control over the information accessed through the Internet and cannot be held responsible for its content. Library patrons are expected to use library resources in a responsible manner. Materials brought up on any computer screen in the Library may be seen by others. Patrons are asked to be discreet in viewing or displaying materials that are legal, but may be considered offensive to others. Patrons are prohibited from threatening or harassing other library users.
The Library assumes no responsibility for any damages, direct or indirect, arising out of or in connection with access to the Internet, including any loss of data, privacy, or any harm or damage to any personal software, equipment or information; any asserted responsibility or potential liability is expressly disclaimed.
There exists no guarantee of security for the privacy of information in the use of the Internet, all transactions, files, contacts and communications are vulnerable to unauthorized disclosure, access or use. Users should therefore consider and treat as public all transactions, files, contacts and communications.
Staff may assist patrons in getting started on the Internet. However, the Library cannot guarantee that Internet-trained staff will be available to assist patrons at all times the Library is open. Because of the many different applications available on the Internet, staff may not be able to provide specialized or technical knowledge about a particular application.
Children and the Internet
Parents/guardians of minors are advised that they must assume responsibility for, and any restriction of, their children’s use of the Internet through the Library connection. Library staff may be able to offer starting suggestions or search tips, but cannot act in place of or in absence of the parent. Parents are encouraged to work closely with their children in selecting material that is consistent with personal and family values and boundaries.
In compliance with Michigan Public Act 212, 2000, effective October 1, 2000, individuals aged seventeen and under are restricted to stations equipped with filtering software, unless directly supervised by a parent or legal guardian. This policy applies to wireless devices as well as library-owned equipment. A separate area in the Children’s Department is provided for youth public Internet computers. All computers located in that area are filtered to block sites that are deemed obscene or contain sexually explicit mater that is harmful to minors. The computers in the children’s area are reserved for minors and adults accompanied by a minor. Under obligation to Michigan Public Act 212, the Library reserves the right to request proof of age by Internet users.
All users of the Library’s workstations and Internet connections are expected to use this resource in a responsible and courteous manner, and to follow all rules and procedures as established in this policy.
A. Lawful Use. Internet computers may be used for lawful purposes only. Unacceptable use may include, but is not limited to, harassment of others, access of illegal materials, destruction of equipment, software or data not their own, disruption or unauthorized monitoring of electronic communications, violation of copyright, and/or violation of privacy. Workstations cannot be used for any fraudulent or unlawful purpose prohibited under any applicable federal, Michigan or local law, including but not limited to accessing material that can be classified as obscene or child pornography. Illegal acts involving the Library’s Internet access service may be subject to prosecution.
B. Intellectual Property. Users must comply with all copyright and other intellectual property laws; users must likewise comply with any other applicable law Copyright law of the United States (Title 17 of the United States Code) governs the making of photocopies, printouts or other reproductions of copyrighted material. The person using this equipment is liable for any infringement. The Library is not directly or indirectly responsible or liable for any user’s failure or refusal to so comply.
C. Use Must Not Be Harmful to minors. Internet users shall not permit any minor to view sexually explicit material or any other material deemed harmful to Minors.
D. Compliance with Patron Behavior Policy. Internet users must abide by the provisions of the Wixom Public Library Patron Behavior Policy.
E. Privacy. Patrons must respect the privacy of others by not misrepresenting oneself as another patron; by not attempting to modify or gain access to files, passwords or data belonging to others; and by not seeking disallowed access to any computer system via the Internet.
F. Time Limit. The Library has a limited number of terminals. Computer workstations are available on a first-come, first-serve basis. Patrons must relinquish the computer terminal immediately following the expiration of any posted time limit. Minimum allowable session times will be one hour for Library card holders and 30 minutes for visitors. Library card holders will be allowed a maximum of three hours of Internet use per day. Visitors will be allowed a maximum of one hour of Internet use per day. Sessions at express terminals are limited to 15 minutes for all users.
G. Printing Fees. Internet users must pay for all copies made at the posted price.
H. Reimbursement. The patron is responsible for payment of all printing charges.
I. Blocked Access. Library card holders with fines and fees in excess of $15.00 will not be allowed to use Internet terminals until such fines and fees are paid.
J. Personal Software Prohibited. Patrons shall refrain from use of personal software on Library systems or the modification of any Library operating system or network configuration.
K. System Modifications. Patrons are not permitted to change the security setup, operating systems, the network configuration or any other configuration of any Library computer or equipment. Patrons may not install software onto any Library computer.
L. Software Security Restrictions. Patrons may not use the Library’s computers to disseminate computer viruses, spyware, and malware or to otherwise hack, harm or interfere with the use of any other computer system.
Violations of Computer Use Policy
A violation of this Policy may result in a temporary or permanent suspension of some or all of the patron’s Library privileges.
Public Relations Policy
WIXOM PUBLIC LIBRARY
Public Relations Policy
June 2005, revised October 2015.
The Library Director, staff members and Board of Trustees recognize the necessity of promoting good public relations to promote an understanding of the Library’s objectives and services among governing officials, civic leaders, and the general public, as well as to promote active participation in the varied services offered by the Library to people of all ages. This policy identifies opportunities for developing positive relations with the community and promoting library programs and services.
The Board further recognizes that public relations involve every person connected with the Library. The Board urges its own members and every staff member to realize that he or she represents the Library in every public contact.
Traditional Media and Promotional Materials
Staff members will be delegated the responsibility of preparing press releases and promotional materials as designated by the Library Director.
The Library will send press releases to both traditional and online media outlets, including but not limited to newspapers, radio stations and television stations. Press releases may focus on regular or special programming, library services, Board news, general library information, etc.
Press releases and promotional items should look professional, be accurate, and provide a positive reflection of the Library.
Contacts initiated by the media should be forwarded to the Director, or in the case of programming, to the staff member in charge of the program.
In the event of an emergency, official statements to the public and the media will be made by the Director, or the person in charge of the Library according to the “chain of command.” If it is necessary for other library staff to provide the public with information in such situations, library administration will inform staff what is to be said.
Library employees may engage in further public relations through speaking to local groups, participating in local organizations, visiting classrooms and conducting tours and informational sessions at the Library. The Director is expected to make presentations and to participate in community activities to promote library services.
Library-sponsored social media is used to: convey information about library programs and services, raise awareness about Library and community issues, obtain patron feedback, exchange ideas or insights about library trends, reach out to potential new patrons and supporters and respond to breaking news or publicity.
Only employees designated and authorized by the Library Director can post, delete, edit or otherwise modify content on Library-sponsored social media. Any such employee with authorization to add or modify social media content is required to follow these general guidelines:
- Make sure all social media postings are accurate, without grammatical errors or factual misrepresentations.
- Maintain privacy, confidentiality and obtain permission to use other peoples content. If you are unsure whether or not to disclose any information, refrain from posting it.
- Find ways to engage patrons, including with the use of adding content that supports the Library’s mission.
- Make sure all postings provide a positive reflection of the Library; all posts should be constructive and beneficial.
All public relations and promotion activities will be approved by the Library Director or designee(s).
Social Media Policy
WIXOM PUBLIC LIBRARY
Social Media Policy
The Wixom Public Library has established social media sites to inform library users about programs, events, and materials, and to further the goals and mission of the Library where appropriate. In addition, social media sites may be used to raise awareness about library and community issues and obtain patron feedback.
Only library personnel designated by the library administration are entitled to post to library social media accounts. Library personnel who use the library’s social media accounts must follow the library’s customer service policy and public relations policy. Furthermore, library personnel cannot use the library’s social media account to advocate for or against any issue, position, or cause, especially but not limited to those of a political or religious nature.
Library personnel without access to the library’s social media accounts, but who are interested in adding content to them, are encouraged to submit their suggestions to the Library Director or his or her designee.
Any articles or content posted or submitted for posting by the public are subject to public disclosure. Comments and articles submitted to a Wixom Public Library Social Media site shall be moderated. The Library reserves the right to delete comments at any time, within its discretion that it deems to be offensive or inappropriate, or that violate the Library’s or the applicable social media site’s terms of usage.
Articles and comments containing any of the following forms of content shall not be allowed for posting:
- Comments not topically related to the site or particular article being commented upon.
- Profane language or content.
- Content that promotes, fosters, or perpetuates discrimination on the basis of race, creed, color, age, religion, gender, marital status, status with regard to public assistance, national origin, physical or mental disability or sexual orientation.
- Sexual content or links to sexual content.
- Solicitations of commerce and advertisements.
- Conduct or encouragement of illegal activity.
- Information that may tend to compromise the safety or security of the public or public systems.
- Content that violates a legal ownership interest of any other party or that is in violation of state and/or federal copyright law.
- Content that is offensive, obscene, threatening, unlawful, misleading, or discriminatory.
- Spam, viruses, malware, or any other destructive program, script, or code.
Public comments that appear on library social media are the views of the poster and do not reflect the views of the Library. The Library is not responsible for or liable for the content of postings by third parties on any library sponsored social media site, and all postings.
In response to serious or repeated violations of this policy, library staff is authorized to take appropriate measures against the guests, according to the provisions laid out in the Library’s Code of Conduct. The applicable social media site may also take action against guests, according to the site’s terms of usage. The Library reserves the right to ban or block users who have posted in violation of this policy.
The Library retains the right to amend these terms at any time. Amended terms will be posted on the Library’s website when these changes occur.
Unattended Children Policy
The Library welcomes and encourages children to use its facilities, materials, programs, and services. Parents and legal guardians are reminded, however, that libraries are open, public buildings, and the well-being and safety of young children left alone or unattended is a matter of concern. The Library assumes no responsibility for unattended children and cannot serve as an alternative to daycare.
In order to provide for the general welfare of children, and for the benefit of those using the Library, the following rules are in effect:
Children ages birth to 6 years old must be accompanied and adequately supervised by a parent or adult caregiver at all times while in the Library.
The person in charge of the child must stay with the child, unless he or she is participating in a Library-sponsored program for which adult supervision is specifically not required. During such programs, the caregiver must remain in the building and return to the program area by the end of the event.
Children ages seven through eleven may use the children’s area alone while their parent or caregiver uses other areas of the Library.
Children ages twelve and older may use the Library without a parent on the premises with the following qualifications:
Children who come to the Library unattended on a regular basis (2 or more days per week) may stay a maximum of two hours unattended each day.
Proper behavior must be maintained. If the child cannot behave responsibly on their own, a parent will be contacted to pick up the child. After two such incidents, parental supervision will be required regardless of the child’s age.
Disruptive behavior is defined as noisy, boisterous, or excessively active behavior which is inappropriate where patrons are engaged in reading, study, or other quiet recreational use of Library facilities. Such behavior is unacceptable because it may represent a physical danger to the child or other patrons; may interfere with activities complementing the mission of the Library; or may result in damage to or defacement of Library facilities.
Parents or caregivers must assume responsibility for the behavior of their children while in the Library, including exercise of any measure to bring disruptive behavior under control.
Library staff are authorized to exercise the following measures in the event of a disruptive child:
Firmly explain policy of inappropriate behavior to parent or child involved.
If parent or caregiver refuses or is unable to control the disruptive child, they will be asked to leave the Library.
If the disruptive child is unattended and the parent cannot be reached, Wixom Police will be called to handle the child.
Library staff are authorized to exercise the following measures in the event of an unattended child:
If an unattended child seems distressed, staff will attempt to contact a parent to pick up the child immediately. In the event a parent cannot be reached, staff will attempt to supervise the child insofar as possible while conducting Library business. If a parent does not collect the child within one hour, or the limited supervision proves insufficient, Wixom Police will be notified.
If the unattended child is disruptive and the parent cannot be reached, Wixom Police will be called to handle the child.
Children must be picked up promptly when the Library closes. Children unattended after the Library closes will be escorted to the Wixom Police Department to wait for their parents.